Tools library

Empathy Map

An empathy map is like a big picture of someone’s feelings, thoughts, and actions. It helps understand people better by focusing on what they see, hear, think, and feel.

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2X2 Matrix

It’s used in HCD to visually map out solutions, ideas, or scenarios. It is also a handy tool for structuring thoughts and facilitating discussions in the design process.

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The Iceberg Canvas

This tool is a roadmap for problem-solving. It helps uncover challenges and create solutions by diving beneath the surface to understand the complete problem.

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